Part-Time Retail Customer Service (20-25 hours) Job at The UPS Store #0701, Fort Worth, TX

R294SnRiTFJXd2dDZ3BMdUZnUkZaeW9aelE9PQ==
  • The UPS Store #0701
  • Fort Worth, TX

Job Description

The UPS Store is an independently owned and operated retail location. Employees of The UPS Store #701 are employed by RBRJ-Morg Inc. and are not employees of UPS. The UPS Store #701 is a retail location where customers can complete services including: shipping, packing; printing; mail receiving; faxing; and additional business services. The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. This position requires 20-25 hours per week. Schedules will include 3-4 days per week, including some weekends.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

3 days per week,

Similar Jobs

Colonial Surety Company

Property and Casualty Insurance Representative - Business Lines Job at Colonial Surety Company

 ...Job Summary: We are seeking a motivated and knowledgeable Property and Casualty Insurance Representative to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts... 

Automation Technologies LLC

RPA Pega Developer Job at Automation Technologies LLC

Hands on experience in development.Good communication skillsAbility to give idea/solution working with business.Deployment knowledgeShould be good in trouble shooting issuesAUTOMATION TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority,...

MORA Asian Fusion

Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you...

Hartford HealthCare at Home

Patient Care Technician (PCT) - ED Job at Hartford HealthCare at Home

 ...Hospital of Central Connecticut is an acute-care community teaching hospital, we provide...  ...throughout the region, caring for patients from birth through the end of life....  ...responsible for ensuring a positive patient experience. This role performs in a high activity... 

ThrasherGroup

Construction General Laborer Job at ThrasherGroup

 ...General Construction Laborer Precise. Reliable. Driven to Get the Job Done Right. At Thrasher, we don't just fix homeswe redefine the industry. We're on a mission to raise the bar for homeowners by delivering WOW-worthy home solutions, and we need dedicated, hard...